The travel industry, digested. Curated opinion on hotels, airlines, OTAs and travel-tech.
Read → A survey of more than 200 security leaders puts AI governance as the top friction point for hotel CISOs heading into 2026.
Read → Eva Papadaki opens a space in the Gazi district where you can work, eat, sleep and even discover an object. Hybrid hospitality keeps gaining ground.
Read → Cruise lines and big events are handing influencers VIP access to reach younger audiences. The play works, but it triggers pushback from those who paid for the ticket or cabin.
Read → Mews launches native Guest Messaging and Automations, with AI resolving 80% of routine queries and the GM setting the workflow.
Read → 91% of hotel chains already use AI but only 28% have an enterprise-wide strategy. Choice buys Harvest Hosts for $130 million and Minor redesigns Vietnam.
Read → AI alignment platform Bonafide names Tim Sullivan Chief Growth Officer to scale sales, marketing and partnerships as agentic commerce tightens its grip on travel.
Read → SoftBank Robotics will showcase four AI cooking and serving robots at EquipHotel 2026. Europe's foodservice staffing crunch opens the door.
Read → United rolls out its three-tier premium fare model on domestic and short-haul international routes. The bet: business travellers will pay more for flexibility even on short trips.
Read → A study of 6,110 hotel appearances in AI answers reveals that 95.8% of recommendations change between identical queries. If your agency promises to control that, ask how.
Read → Choice pays $130 million for half a million RV users. The question is whether that audience ends up sleeping in a Comfort Inn.
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The daily brief
One sharp travel-industry brief a day. Free.