The travel industry, digested. Curated opinion on hotels, airlines, OTAs and travel-tech.
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Read → The owner of The Connaught and The Berkeley has hired the man who scaled Six Senses to build a luxury lifestyle operating company. Can a small collection win?
Read → Riu opens its first hotel in Thailand while Air India focuses on safety and profitability.
Read → Hotels.com finds 53% of Canadian business travelers adopt another personality on work trips. Free breakfast tops perks.
Read → Authorities in the Canaries have spotted unusual behavior in southern Gran Canaria: guests who stay in the resort and barely go out. A new trend?
Read → Volotea seeks funding to avoid dissolution, Hyatt and Bless Collection present new initiatives.
Read → Conditioned cash for Air India, the value of human upselling, STR model in shrinking places and the change in Spain's Miami tourism office.
Read → As hotel brands scale and standards spread, the GM's opinion is the only thing left that truly differentiates a luxury property. Why playing it safe no longer cuts it.
Read → Airbnb's move toward hotels, HBX Group betting on predictive AI, hotel loyalty as margin protection and new CEAV leadership.
Read → The White House is aiming for 100 million international visitors a year by 2030. I see a real chance for the travel industry to shape the strategy.
Read → Omni's Say Goodnight to Hunger campaign doubles meal donations to Feeding America for each stay during Hunger Action Month, surpassing 30 million total meals since 2016.
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The daily brief
One sharp travel-industry brief a day. Free.